Chapter09
How Hiring Works
People
How hiring works.
From the day you apply to your first solo event, here is every step, in order.
Apply
Fill out the short form on the role you want. Tell us where you’re based, when you’re available, and what you do for fun. Photographers: send your work. We reply to every applicant.
Phone screen
A real conversation, not a script. What do you do now and why? Why us? What makes a great host? Where in Michigan do you want to work and how far will you travel? Nights, weekends, weekdays? Do you have black-tie and business clothes? Can you stand for 6+ hours and lift 80 lbs? Valid license and a reliable car? Camera knowledge is a bonus, not a requirement.
References
If we like the conversation we ask for three references from current or past coworkers, and we actually call them: what was it like to work with you, and would they hire you again?
Offer, in writing
Role, responsibilities, and pay rate, in writing. You sign the offer in Gusto and get your onboarding packet.
Training, paid
Watch the training videos and take notes within two weeks, then pass the quiz. Then a hands-on day at the studio: you set everything up yourself from the written guides and videos, in a low-pressure room, with a lead nearby. Training time is paid.
Sign The Standard
Read it, agree to it, sign it. You sign before your first event.
Ten events
Events 1 to 3: with a lead, learning hospitality and how we treat guests. Events 4 to 6: you own the setup and the tech with a lead nearby. If it hasn’t clicked after six events, we part ways. Events 7 to 9: building confidence, at least one solo. Event 10: content training, good shots versus bad shots.
Principles
- Go with your gut.
- Make it hard to get hired. High standards now mean less stress later.
- Provide clear growth tracks.
- You are only as good as your worst team member.
- We hire personality. We can teach the setup.
What we ask you to do
Real tasks, not hypotheticals.
- Reply to this client email. Here’s the info you need. We look at how you think and how you write.
- Fix these camera settings so the photo looks right. Good versus bad, and how to get to good.
- Hosts: interview, in-person training, then three events with a lead to see if the personality is real.
Teams on event day
- Two-person teams per hosted event.
- At least one trained host on every team.
- Trained hosts coach the host in training next to them.
- Reply to team messages the same day, within 24 hours at most.
- Only say yes to an event you’re certain you can make, drive time included.