FAQ
The questions we get, answered.
Pricing, travel, delivery speed, photo rights. Every answer is below.
Working with us
How do we get started?
Tell us the date, the city, and what you’re hosting. We come back with availability and a quote you can build a proposal around, within one business day.
How far in advance should we book?
It depends on the scope.
- Four to six weeks for a fully concepted brand activation.
- Two weeks if we’re riffing on a format we have run before.
- A week for a Portrait Booth on its own, without custom design.
- Popular dates go early, so sooner is always safer.
Do we need to have everything figured out before we reach out?
No. Tell us what you know (the date, the city, roughly how many guests) and we’ll help you figure out the rest.
Do you travel?
Yes. We’re Detroit-based and we shoot everywhere.
- Autodesk University in Las Vegas.
- NASCAR in San Diego.
- Owens Corning Platinum in San Antonio.
- Travel is quoted up front.
Pricing & quoting
Is a backdrop included in the base price?
No, and we say so up front.
- The base price covers the booth, the lighting, the graphics and instant delivery.
- On a package with a host, the host is in that price too.
- The Portrait Studio is the exception: it includes a velvet backdrop (a $300 value) or a solid color backdrop. Other scenes, like the flower wall, are not included.
- A custom scene is quoted on top at our cost and our time.
- Named backdrops have one price at any event. Backdrops are added to a booth or photo experience, never sold on their own.
Already have a decor company? Have them build the scene into their design and we shoot in front of it.
What’s included in a price?
All the gear, the people who set it up, and instant delivery.
- Studio lighting, a real camera, branded overlays.
- Setup, testing and teardown by us.
- A host on the packages that include one.
- No hidden rental line items and no surprise delivery fee.
- The gear is ours. It ships with us and is never billed back to you.
What does a Portrait Booth cost?
Corporate events come three ways, each for 3 hours:
- Essential, self-serve, $1,200.
- With a host, $1,700.
- With a host and unlimited 4 × 6 prints, $2,200.
Conferences, trade shows, festivals and anything running a full day or longer book by the day instead:
- Self-serve, $1,800 a day, unlimited hours.
- With a host, $2,800 a day, up to 10 hours.
- With a host and unlimited 4 × 6 prints, $3,800 a day, up to 10 hours.
- A day rate covers the booth and our crew for that event day. Travel is separate and quoted up front, and marketing data is its own package.
Galas and parties come the same three ways, each for 3 hours: $1,200 self-serve, $1,700 with a host, $2,200 with a host and unlimited 4 × 6 prints.
Weddings come three ways, each covering the whole wedding, cocktail hour through the last dance:
- Self-serve, $1,500. No host and no printing.
- With a host, $2,000.
- With a host and unlimited 4 × 6 prints, $2,500.
No package includes a backdrop. Added to any package, velvet and the hedge wall are $300, a flower wall or Pink Pampas Dream is $550, pure white or pure black is $99, a color is $150, and AI backgrounds start at $300; a custom scene is quoted on top at our cost and our time.
Can we collect guest emails and data at the photo op?
Yes, as its own package. The booth is a photo op, priced as one; the data is a separate offer.
- Marketing data package: opt-in form, your custom questions, a CRM-ready export and a results report. $1,500 per event day.
- Guests opt in at the booth, so every name has a face and a session attached.
- No package price includes it, and a day rate does not either.
- It is for marketing events and activations. At weddings and parties, guests just get their photos.
Do you discount or price-match?
No. The right clients aren’t looking for the cheapest team. They’re looking for the one that shows up and delivers. Our rates are standard and in writing.
Do you support non-profit and charity events?
We love getting to support non-profit and charity events. We get asked to support a lot of events, though, so at this stage of our business it isn’t possible to give everything at no cost. We’ll find a fair price that works for all of us.
Half day or full day?
A half day is up to five hours on-site, a full day is up to eight. We price by the day, with half-days where they fit. A full day of your team’s time is a full day of ours, even when the shooting window is short.
Need it for only a couple of hours? We’re flexible and always figure out how to make it work.
Is creative or prep work separate?
Yes. Getting a custom photo op right before the event is a flat creative fee, separate from event-day time — and we spell it out up front.
Can agencies and planners get quotable pricing without a sales call?
Yes.
- The rate card publishes itemized, tier-based pricing.
- You can build a client estimate the same day, without a call.
- Travel is quoted up front.
Travel & logistics
How does travel billing work?
- Metro Detroit and Ann Arbor have no travel fee.
- Further out, travel is quoted up front, on every quote.
- Travel by market is on the pricing page, so you can budget before you talk to us.
Do you travel to out-of-state events?
Yes. Detroit and Ann Arbor are home, northern Michigan is a regular drive, and we go anywhere.
- Orlando and Las Vegas, often.
- Nashville and San Diego, sometimes.
- Anywhere else, quoted up front.
How do you dress on-site?
We dress like guests. We dress like we’re meant to be there.
- Black tie means black tie. Cocktail attire means cocktail attire.
- For corporate events we match your dress code and clear it with your team before the event.
- On the floor we stay discreet.
Delivery & the work
How fast do we get the photos?
Fast is the whole point.
- Guests get their photos on their phone in seconds.
- On coverage days, same-day selects reach your team the night of.
- The gallery link is sent before the event and photos arrive in it in real time.
- The full gallery is there the same day.
- With a dedicated on-site editor, selects flow within 2 to 3 hours of capture, while the event is still running.
How do guests get their own photos?
Depends on the setup. Most events run face match, so a guest's own portraits land on their phone without scrolling through anyone else's. Some corporate check-ins scan a conference badge instead, or a guest pre-registers and scans a QR when they step up. A few builds run straight off an iPad, with a host sending the photo by hand. The shared gallery, when there is one, is private by default either way — guests get their own frames first.
Can you deliver during the event or only after?
Both are options.
- With the on-site editor tier, the top frames per session reach your team within 2 to 3 hours of capture.
- Without it, we curate after the event.
- Either way the gallery link is sent before the event, photos arrive in it in real time, and the full gallery is there the same day.
Rights and insurance
Who owns the photos?
Mammoth keeps the copyright, and you get a full license to use them however you like.
- Social, ads, print, press.
- Forever, with no extra fees.
- We keep the right to show our work.
Do you carry liability insurance?
Yes.
- $2M per occurrence and $4M aggregate in commercial general liability.
- Equipment coverage on top of that.
- The certificate goes out the same day you ask, with your venue’s certificate holder and additional insured wording.
What if someone doesn’t want their photo used?
Every subject can opt out. The gallery is private by default; images only surface where the subject grants permission.
Services & scope
Is this a photo booth?
No. It’s a designed experience.
- Studio lighting and a real camera.
- Overlays designed to your event.
- Every guest gets their photo on their phone in seconds.
- Custom builds are concepted for the campaign, the venue and the audience.
Is there a host, or do guests run it themselves?
Either, and it is what changes the price. Every Portrait Booth comes three ways: self-serve, with a host, or with a host and prints.
- A host dresses for the room, works the line and poses every group.
- Self-serve is the same booth for the same hours with no host.
- We set it up before doors, test it, and come back to pack it up.
- Guests tend to let loose more when there’s no stranger standing at the booth.
- On a short corporate event it usually makes sense for us to host it. On a multi-day conference we do the setup and can host it, or your own brand ambassadors work it.
On self-serve you are never on your own:
- You get our number. Call or text on the day if anything stops working.
- Your coordinator or planner gets our contact info too.
- If we need to come back and fix something, we come back.
- If a guest disrupts the quality and we notice, we’ll let your event coordinator know, but we don’t hold liability for it.
- In most cases everything works smoothly.
- It is also what makes a house party work: guests run it themselves, and we pick it up at the end of the night or the next morning.
How do we make sure guests use the booth?
Tell people it’s there.
- Let guests know before the day that there’s a Portrait Booth.
- Have your DJ announce it more than once: when the dancing starts, halfway through, and a last call about 20 minutes before the end.
Can you cover breakouts while also shooting the keynote?
Yes — that’s the two-photographer tier. One on the keynote, one roaming between breakouts and the expo floor. We map coverage against your run-of-show before the event.
Our breakout rooms are dark with bright slide projection. Can you handle that?
Every time. Dark ambient plus bright projector fill is the most common conference lighting situation. We bring supplemental rigs that keep speakers evenly lit without washing out projected content.
How much space does a headshot studio need, and how many portraits per hour?
- About 12 ft wide by 15 ft deep per studio is ideal.
- 10 to 12 ft of height when the hair light goes over the top of the backdrop.
- We work with a lot of footprints. Send the layout and we confirm before load-in.
- About 30 portraits per studio per hour, roughly two minutes each, three to six frames.
- Two studios do 60 an hour. We slow down for coached executive portraits.
Do you work white-label for agencies?
Yes, on request.
- Our crews work under your production banner, dressed for your brand.
- No visible Mammoth marks, so your client sees one clean production.
- Deliverables can be handed off unbranded for you to package.
Setup, paperwork
How much space does a Portrait Booth need?
- About 10 × 10 ft with a backdrop.
- At least 8 ft of ceiling height.
- Sharing kiosks take about 2 ft each.
- Prints need a cocktail table with linen next to the booth.
How much space does a headshot studio need?
- About 12 ft wide by 15 ft deep is ideal.
- 10 to 12 ft of height when the hair light goes over the top of the backdrop.
- We can work with a lot of footprints. Send the layout and we confirm before load-in.
Do you need power and internet?
- One standard 120V outlet within 25 feet of the booth.
- Instant sharing needs a strong internet connection.
- A dedicated network or a hotspot beats venue public WiFi.
- Roaming photos carry their own connection.
- Outdoors we run on AC, or on battery for spots with no outlet.
- Battery power is a $200 fee. The iPad and camera run for up to 8 hours, and we bring 2 flash batteries, up to 220 flashes each, 440 in total. No modeling lamp on battery.
Does the floor matter?
For full-body portraits, yes. The floor is in the photo. Tell us what it is and we plan a rug or our own flooring under the scene when the room needs it.
Can the backdrop have LED signs or other reflective surfaces?
Glare from LED signs and other reflective surfaces is hard to control. We’ll do our best, but chances are some photos will have reflections.
What do we need to provide for prints?
A cocktail table with linen next to the booth, ready when we arrive. Everything else comes with us.
When do you arrive?
- About an hour and a half before doors, for setup and test photos.
- For conferences and trade shows we arrive the day before, build, test and walk it with you.
- Teardown takes about an hour.
Is there a minimum?
- The Portrait Booth starts at 3 hours, self-serve, for $1,200 at corporate events, galas and parties. Weddings are priced for the whole wedding.
- Roaming photos start at three hours.
- A half day runs up to five hours.
Need something that doesn’t fit? We’re flexible and always figure out how to make it work.
What is the difference between prints and digital only?
Digital delivery is included. Prints are extra.
- Corporate events, galas and parties: the top package, 3 hours with a host, includes unlimited 4 × 6 prints for $2,200.
- Weddings: printing covers the whole wedding, $500 for unlimited prints with a host.
- Self-serve at a wedding or party: $300 flat for up to 400 prints, from a printer built into the booth.
- 4 × 6 by default, strips or 8 × 12 on request.
Landscape or portrait?
- Landscape fits groups of four to ten.
- Portrait is full-body for two to four.
- The Portrait Booth shoots either. Tell us which the room wants.
Do you provide props?
No. Most rooms look better without them, and the portraits are the point.
Can you send a COI, W-9 and ACH form?
Yes. Ask for the vendor packet and all three come the same day.
- Certificate of insurance, with your venue’s certificate holder and additional insured wording.
- W-9.
- ACH form.
How do we pay?
- ACH preferred.
- Card accepted with a 3% fee.
- Deposits usually split 50/50, with the balance before the event.
- PDF invoices with your PO number are standard.
What happens to the photos afterward?
- Guests get theirs instantly.
- You get the gallery link before the event, and photos arrive in it in real time.
- The full gallery, with Download All, is there the same day.
- Staff photos are removed on request and never posted to our social.
- Face-match delivery is opt-in.
Tell us about your event!
Tell us the date, the city, and what you’re hosting. We come back with availability and a real answer within one business day.